Dashboard
Interactive Voice Response (IVR)
Calls
Recordings

Short Code MMS Support: Users with a paid FreeClimb account can now send messages with MMS on Short Code numbers.

Toll-Free Number Verification Now Required to Send SMS Messages: Toll-free numbers must now be verified before sending SMS messages on FreeClimb API. We've added additional details to the FreeClimb Numbers dashboard page that indicate whether a toll-free or long code number is SMS verified.

Updated Available Phone Number API: Improvements have been made to the way FreeClimb API users can search for available phone numbers to purchase using the /AvailablePhoneNumbers end point. When users now query for available FreeClimb phone numbers, local (DID) numbers will be returned by default. For toll-free numbers, users should add the capabilities.tollFree=true parameter. To search for all available phone numbers, the following query should be used:

Enhanced Usage Page Filtering: Users can now filter metrics on their FreeClimb Dashboard’s Usage Page by week, month, year, or a custom date range to view metrics within a specific timeframe.

Updated Trial Account Parameter: Users with a FreeClimb trial account can now only receive inbound SMS messages to FreeClimb verified numbers. Users with a paid FreeClimb account will not be affected.

New Audio Error Message: If an error occurs during a call made on a FreeClimb number, the end-user will now hear an audio message saying "Technical Difficulties" before the call ends.

Audio Transcription: Users can now utilize the TranscribeUtterance command to transcribe a caller’s voice and return the audio transcription with a recording of the call. Visit the TranscribeUtterance reference page for more information.

10DLC Number Management: Users can now link 10DLC-enabled phone numbers or Off-Net numbers to registered 10DLC campaigns in their FreeClimb dashboard.

List Calls by Application ID: Users can now filter phone calls made to and from a specified account by accountID, sorted by date created, newest to oldest. Visit the List Calls reference page for more information.

Business Email Address Requirement: A valid business email address is now required to create a new FreeClimb account, or when updating an existing account's email address. Users who previously created their FreeClimb account before this requirement may continue to use their existing email address.