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Interactive Voice Response (IVR)
Calls
Recordings

UTC Timestamps Added: Universal Time Coordinated (UTC) timestamps have been added to all resources following the RFC339 standard. The new resource attributes are dateCreatedISO and dateUpdatedISO and can be reviewed in the Reference section of FreeClimb Docs.

URL Field Removal from requestHeader: Currently in logs showing POSTs from FreeClimb to a customer application, the URL used for posting appears in both messages and requestHeaders under the metadata object. In an upcoming release, we will remove the redundant URL field from the requestHeaders object to streamline the interface. If you're currently referencing the URL in the requestHeaders object, please ensure you remove all references this this URL before September 18th, 2024.

Short Code MMS Support: Users with a paid FreeClimb account can now send messages with MMS on Short Code numbers.

Toll-Free Number Verification Now Required to Send SMS Messages: Toll-free numbers must now be verified before sending SMS messages on FreeClimb API. We've added additional details to the FreeClimb Numbers dashboard page that indicate whether a toll-free or long code number is SMS verified.

Updated Available Phone Number API: Improvements have been made to the way FreeClimb API users can search for available phone numbers to purchase using the /AvailablePhoneNumbers end point. When users now query for available FreeClimb phone numbers, local (DID) numbers will be returned by default. For toll-free numbers, users should add the capabilities.tollFree=true parameter. To search for all available phone numbers, the following query should be used:

Enhanced Usage Page Filtering: Users can now filter metrics on their FreeClimb Dashboard’s Usage Page by week, month, year, or a custom date range to view metrics within a specific timeframe.

Updated Trial Account Parameter: Users with a FreeClimb trial account can now only receive inbound SMS messages to FreeClimb verified numbers. Users with a paid FreeClimb account will not be affected.

New Audio Error Message: If an error occurs during a call made on a FreeClimb number, the end-user will now hear an audio message saying "Technical Difficulties" before the call ends.

Audio Transcription: Users can now utilize the TranscribeUtterance command to transcribe a caller’s voice and return the audio transcription with a recording of the call. Visit the TranscribeUtterance reference page for more information.