SMS Updated Trial Account Parameter: Users with a FreeClimb trial account can now only receive inbound SMS messages to FreeClimb verified numbers. Users with a paid FreeClimb account will not be affected.

VOICE New Audio Error Message: If an error occurs during a call made on a FreeClimb number, the end-user will now hear an audio message saying "Technical Difficulties" before the call ends.

Other Updates:

• All audio files must now be WAV files with headers to be accepted, and all other audio files will be rejected.
• The maximum value for the maxLengthSec parameter of TranscribeUtterance command has been increased from 15 to 25 seconds.

VOICE Audio Transcription: Users can now utilize the TranscribeUtterance command to transcribe a caller’s voice and return the audio transcription with a recording of the call. Visit the TranscribeUtterance reference page for more information.

10DLC 10DLC Number Management: Users can now link 10DLC-enabled phone numbers or Off-Net numbers to registered 10DLC campaigns in their FreeClimb dashboard.

VOICE List Calls by Application ID: Users can now filter phone calls made to and from a specified account by accountID, sorted by date created, newest to oldest. Visit the List Calls reference page for more information.

DASHBOARD Business Email Address Requirement: A valid business email address is now required to create a new FreeClimb account, or when updating an existing account's email address. Users who previously created their FreeClimb account before this requirement may continue to use their existing email address.

10DLC Shared 10DLC Campaigns: Users with a paid FreeClimb account can now view 10DLC campaigns created within The Campaign Registry (TCR) in their FreeClimb dashboard. To share 10DLC campaigns with FreeClimb, select 'FreeClimb' as your Connectivity Partner under the 'Other Responsible Parties' section when creating the campaign within the TCR dashboard. Then, Contact Support with your shared campaign ID and FreeClimb account ID to complete the process.

DASHBOARD Off-Net Numbers: Users with a paid FreeClimb account can now register and view Off-Net Numbers in their FreeClimb dashboard. For more information on Off-Net Numbers and 10DLC, visit Understanding 10DLC.

VOICE Call Timeout Update: The default amount of time for the timeout attribute (i.e., how long a call rings before assuming there is no answer) for OutDial and Make a Call has been increased from 30 to 40 seconds.

10DLC 10DLC Messaging: Users with a paid FreeClimb account can now utilize 10DLC messaging. For more information, visit Understanding 10DLC.

Updated free trial account parameters to include watermarks on all outgoing SMS messages.

Updates

• All outgoing SMS messages sent using a free trial account will now include a watermark.

Updated free trial account usage limitation.

Updates

• All users with a free trial account will no longer be able to access to their account after 45 days of inactivity, defined by their last log in. To regain access, users can upgrade their account.