Using Your Free Trial Account

All new users start with a free trial account. Developing with a trial account gives you the same experience and access to features as a full paid account, with a few restrictions to ensure the security of the platform.

Verifying Outbound Numbers

As a trial user, the numbers you want to call or message must be verified first. This helps keep FreeClimb free from spammers and bad actors. To verify a phone number, go to Numbers>Verified Numbers in your Dashboard and use the Add A Number button to enter the number you wish to verify. Note, only US numbers are supported at this time. A code will be sent to the device, which you will then enter on your Dashboard. After the code is confirmed you can start making calls and sending messages right away.

Account Limitations

Each free trial account is given a credit of $50 to start building. Additionally, some rate limits for InboundInbound - An inbound call or message is one that arrives on the platform from an external phone number. and OutboundOutbound - An outbound call or message is one that originates from the platform. activity are applied to your trial account usage.

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Rate Limits

We set limits on the number of outbound phone calls and messages compared to the number of inbound calls and messages over specified time periods. For example, if your application makes 100 outbound calls and receives 60 inbound calls during a five minute interval, we would count that as net 40 calls, which is within the net 75 calls limit for that time period.

Feature

Limit

Total Completed Calls: Local (Inbound & Outbound)

10,000 minutes

Total Completed Calls: Toll-free (Outbound)

5,000 minutes

Five Minute Rate of Calls: Local

Net 75 calls

24 Hour Rate of Calls: Local

Net 400 calls

Call Duration

2 hours

Concurrent Calls

50 calls

Total SMS Inbound

10,000 messages

Five Minute Rate of SMS Outbound

Net 75 messages

24 Hour Rate of SMS Outbound

Net 400 messages

Number of SMS Short Codes

Contact [email protected]

Phone Numbers (Inbound, Local)

40 numbers

Recordings Storage

1GB
Note Number of individual recordings is not limited.

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Monitoring Your Limits

We'll send you an email if your account is approaching any of these limits.

Upgrading your Account

When youโ€™re ready to access the full power of the platform, become a full account user to remove all restrictions. You can upgrade your account by entering your credit card details under Account > Upgrade. If you choose to upgrade before your trial has ended, any unused credit will be added to your upgraded account balance.

Questions?

Have a question about how a free trial account can fit the needs of your team? We're here to lend a hand. Contact Support anytime at [email protected] or check out one of our guides for more information.

Updated 26 days ago

Using Your Free Trial Account


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