Error and Warning Dictionary

Code	Description
0 - Internal Failure	Something went wrong on FreeClimb's end. Either a service was inaccessible or was configured wrong. Our engineers are hard at work resolving this problem.
1 - Not Found	You tried to reference a resource that doesn't exist. To fix the issue, try: reviewing the Resources list in the Overview of FreeClimb checking for any typos or misspellings
2 - Method Not Allowed	You attempted to use a method not allowed for a particular resource. To fix the issue, try: reviewing the available methods for the resource under the API Reference check for any typos or misspellings
3 - Bad Request Body	Message: Request Body Could Not Be Read The request you made couldn't be parsed as a valid JSON payload. To fix the issue, try: Reviewing the documentation to ensure you've encoded the request correctly Including the Content-Type header in the request
4 - PQL Field Empty	Performance Query Language is a required field. To fix the issue, try adding correctly-formatted PQL
5 - Invalid PQL	The Performance Query Language (PQL) entered is invalid. To fix the issue, try checking that your PQL is correctly formatted
6 - Account Unusable	Your account is currently unusable. To fix the issue, try: updating your profile to ensure you have the correct information on file contacting support if the the problem persists
7 - Cannot Resolve Number	FreeClimb is unable to resolve the phone number which was used. To fix the issue try: making sure that you have entered a valid phone number in the E.164 format. ensuring your number is voice enabled.
8 - Invalid PerCL	The PerCL script received from your application is invalid. To fix the issue try: reviewing PerCL documentation to ensure your PerCL is correct checking how your framework and/or package renders responses if your JSON formatting is incorrect
9 - Invalid JSON	You have sent an invalid JSON object as part of the request. To fix the issue try: revalidating your JSON and trying the request again checking your PerCL for incorrect formatting or typos
10 - Number Not SMS Enabled	You have tried to send an SMS with a number that is not SMS enabled. To fix the issue, try: using a different number to send an SMS confirming the number is 10DLC and/or TFN SMS-enabled
11 - International SMS is Forbidden	International SMS is not allowed for the phone number used. To fix the issue, try: using a phone number which supports international SMS. For further information about 2. adding international SMS numbers to your account, please contact support
12 - Error Posting to Application	FreeClimb received an error response from the application server. To fix the issue, try: ensuring you have used the correct URLs on the "Apps" page on your FreeClimb dashboard checking the webhooks documentation to ensure your webhooks are set up correctly
13 - Empty PerCL	PerCL script parameters cannot be empty. To fix the issue, try checking that you have used PerCL in all necessary parts of your application
14 - Too Many Redirects	FreeClimb has detected too many redirects in your application. To fix the issue, try ensuring that there are no loops in your application
15 - Failed to Create Calling Number	The system was unable to create a calling number. This is an internal error. If the error persists, please contact support.
16 - Failed to Create a Call	The system was unable to create a call. This is an internal error. If the error persists, please contact support .
17 - Failed to Update Call	The system failed to update the call. This is an internal error. If the error persists, please contact support.
18 - Failed to Update Participant	The system was unable to update a participant in the conference. This is an internal error. If the error persists, please contact support.
19 - Failed to Hangup Participant	The system was unable to hangup a participant from the call. This is an internal error. If the error persists, please contact support.
20 - Failed to Delete Participant	The system failed to delete a participant from the conference. This is an internal error. If the error persists, please contact support.
21 - Code Expired	Your verification code for adding a verified number has expired. To fix the issue, try requesting a new verification code in the dashboard
22 - Wrong Code	The verification code you entered does not match the one we sent you. To fix the issue, try: verifying again with the correct code requesting a new code if the issue persists
23 - Number Already Verified	You've attempted to verify a phone number that's already been verified. To fix the issue, try verifying a different number. To view already verified numbers associated with your account, visit the Verified Numbers page in your dashboard.
24 - Request Sent Too Early	You attempted to perform an action before waiting an appropriate amount of time. To fix the issue, try waiting for a short period of time and trying again. If the error persists, please contact support .
27 - Account Type is Full	You attempted to perform an operation that does not match your account type. This error may be related to the verified number functionality found in our free trial accounts which so longer applies to upgraded accounts. To fix the issue, try: removing any functionality in your application associated with a free trial account reviewing the permissions associated with a free trial account
28 - Invalid Code	The code you entered to validate the outbound phone number was incorrect. To fix the issue, try: checking that you have entered the correct code requesting a new code if the issue persists
29 - Phone Number Not Verified	Your account is in trial mode and the number you tried to call or message wasn't a verified phone number. To fix the issue, try checking that the outbound number you are using is verified in the dashboard.
30 - Account Suspended	Your FreeClimb account has been suspended. To fix the issue, try contacting support for more information.
31 - Max Attempts Reached	The maximum attempts were reached for performing the given operation. If the issue persists, try contacting support for more information.
32 - Recaptcha Verification Failed	There was an error while verifying the captcha. To fix the issue try doing the captcha again. If the error persists, please contact support.
33 - Account Locked Out	Your account has been locked temporarily. To fix the issue, try logging into your account again later. If the error persists, please contact support.
34 - Account Already Exists	You may have attempted to create an account with an email that is already in our database. To fix the issue, try signing up again with a different email address. If the error persists, please contact support.
35 - Problem Creating Account	There was an unspecified problem creating the account. To fix the issue, try creating your account again. If the error persists, please contact support.
36 - Email Invalid	The email included in the request made is not valid. To fix the problem, try checking the format of the email address and trying the request again.
37 - Error Sending Email	There was a problem sending an email. To fix the issue, try: checking all the fields to make sure they are correct resending the email
38 - Code Missing	The request did not include the Code parameter that is required for the verification. To fix the issue, try: checking that your code is the correct length requesting a new code
39 - Invalid Password Reset Attempt	Your password reset attempt is invalid. To fix the issue, try checking to see if your reset code has expired. If the error persists, please contact support.
40 - Invalid Credentials	You have tried to login with an invalid email or password. To fix the problem, try checking your credentials and trying the request again.
41 - Terms of Service Already Accepted	You have already accepted the terms of service.
42 - Not Logged In	You are not logged into FreeClimb. To fix the problem, try checking your credentials and logging in again.
43 - Unrecognized Account Type	Your account type is not recognized by our system. This is an internal error. If the error persists, please contact support.
44 - Unrecognized Account Status	Your account status is not recognized by our system. This is an internal error. If the error persists, please contact support.
45 - ApiKey Cannot Be Empty	The API key must be provided.
46 - Phone Number Not Usable	The phone number is not usable by your account. This phone number may not be owned by your account or is not voice enabled.
47 - International Call Forbidden	You do not have access to international calls.
48 - Resource Not Ready	The resource you have requested is not available at this time.
49 - SMS Not Enabled	SMS is not enabled for this account.
50 - Unauthorized	You are unauthorized to make this request.
51 - Account Closed	The account is closed.
52 - Service Unavailable	A service is unavailable.
53 - Invalid Endpoint	The webpage does not exist.
54 - Bad Password	The password you have entered is incorrect.
55 - Maintenance Mode	The server is in maintenance mode.
56 - Call Already In Conference, Cannot Add to Queue	The Call is already in a Conference and cannot be added to a Queue. To fix the problem, try waiting until the Call is no longer in a Conference.
57 - Account in file URL Does Not Match with Requesting Account	The account contained in the `file` FreeClimb URL does not match your account. To fix the problem, try using a file FreeClimb URL which matches your account.
58 - Queue Command Invalid	Only play, say, pause, getDigits, dequeue, hangup, sendSipInfo, sendAppOutcome, sendAppNav, and redirect allowed while in queue. To fix the problem, try removing any disallowed PerCL commands from your script.
59 - Failed to Create a Queue	The system was unable to create a Queue. This is an internal error. If the error persists, please contact support.
60 - Queue is Full	The Queue is full. To fix the problem, try: ensuring Calls are being dequeued properly in order to remain under the max Queue size allocating a larger Queue size in the future
61 - Attempted Reuse of Resource ID	An attempt was made to reuse a resource ID. This is an internal error. If the error persists, please contact support.
62 - Failed to Create Conference	The system was unable to create a Conference. This is an internal error. If the error persists, please contact support.
63 - Only inProgress Call can Be Added to Conference	Only calls with a status of `inProgress` can be added to a Conference. To fix the problem, try ensuring the Call being added to the Conference has a status of `inProgress`.
64 - Call Not Found When Attempting to Add to Conference	The specified Call could not be found. To fix the problem, try ensuring the specified `callId` is correct.
65 - Requesting Call Not Present in Conference	The requesting Call must be in the same Conference as the target Conference of the requested action. To fix the problem, try adding your Call to the target Conference before initiating the action.
66 - Conference Not Found	The target Conference could not be found. To fix the problem, try ensuring the `conferenceId` or `callId` associated with the Conference is correct
67 - Failed to Add to Queue	The system was unable to add a member to a Queue. This is an internal error. If the error persists, please contact support.
68 - Failed to Retrieve Audio File	The system was unable to retrieve the specified audio file. To fix the problem, try ensuring the `file` URL is accessible. Please note: *Files created with `privacyMode` enabled are only available for download within 2 minutes. There are therefore not usable as embedded prompts via a `Play` PerCL command.
69 - Audio File Empty	The specified audio file is empty. To fix the problem, try ensuring the `file` URL is returning a non-empty response body.
70 - Audio File Incorrect Channels	The specified audio file has an incorrect number of channels. To fix the problem, try using an audio file which conforms to the support format specified in the PerCL Play documentation.
71 - Incorrect Audio File Rate	The specified audio file has an incorrect rate. To fix the problem, try using an audio file which conforms to the supported format, specified in the PerCL Play documentation.
72 - Incorrect Number of Audio File Encoding Sample Bits	The specified audio file has an incorrect number of encoding sample bits. To fix the problem, try using an audio file which conforms to the supported format, specified in the PerCL Play documentation.
73 - Incorrect Audio File Encoding	The specified audio file has an incorrect encoding. To fix the problem, try using an audio file which conforms to the supported format, specified in the PerCL Play documentation.
74 - Account Pending	The action cannot occur because the email used for the account has not been verified. To fix the problem, try: verifying your account via the link provided in your sign-up confirmation email. requesting a [new verification link] (https://www.freeclimb.com/dashboard/resend-signup-verification/) if your link has expired or the email cannot be found Updated over 1 year ago.
75 - Forbidden	You have requested access to something that is not available for you to use. To fix the problem, try checking your request details and trying again.
76 - Phone Number Limit Reached	You have attempted to buy a new number but your account has reached the phone number limit. If your account is still in trial, you are only allowed to own one phone number. To fix the problem, try [upgrading] (https://freeclimb.com/dashboard/portal/account/upgrade) to a full account to buy more numbers.
77 - Resource Deleted	The resource you attempted to retrieve or modify has been deleted and can no longer be accessed.
80 - Missing Required Parameter(s)	Your request is properly formatted but missing one or more required parameters. To fix the problem, try reviewing the required parameters for your request.
81 - Invalid Query Parameter(s)	You have sent an invalid value for one or more query parameters as part of your request. To fix the issue, try reviewing the documentation to ensure you've encoded the request correctly.
82 - Phone Number in Holding Period	Phone number has recently been released and is not available to purchase yet. To fix the issue, try buying the phone number again after expiration of holding period (3 days). If you accidentally released this number and want to repurchase it, please contact support.
83 - 10DLC Numbers Cannot Be Deleted	Users are not able to delete 10DLC numbers from their account at this time. Please contact support to delete 10DLC numbers.
84 - Number Not Assigned to Application	The phone number has no FreeClimb application assigned. To fix the issue, try: registering a new FreeClimb application on the dashboard assigning this phone number to an application for more information please refer to Getting Started
85 - Application Not Configured	The FreeClimb Application has some configuration issues. To fix the issue, try reviewing the FreeClimb application on the dashboard.
86 - OffnetNumbers Numbers Cannot Be Released
87 - 10DLC Numbers Must Have a CampaignId to Send SMS
88 - Campaign has reached number assignment limit. No other numbers can be assigned.
89 - The number has already been assigned to another campaign.
90 - Expired campaigns do not have an operation status.
91 - Phone number is not voice enabled
92 - Call already in a queue
93 - Not 10DLC Enabled	This number is not a 10DLC number and cannot be assigned to a 10DLC campaign. Please contact [email protected] to enable 10DLC for this number.
94 - Number Assignment to Expired Campaign	Cannot assign a number to an expired campaign. Please try to assign a number to an active Campaign or contact [email protected] .
95 - ConferenceCommandInvalid	Only removeFromConference, setTalk, setListen, hangup, deleteConference, sendSipInfo, and redirect allowed while in conference
96 - StartRecordCallNotAllowed	StartRecordCall not allowed in the current call state
97 - PauseRecordCallNotAllowed	PauseRecordCall not allowed in the current call state
98 - ResumeRecordCallNotAllowed	ResumeRecordCall not allowed in the current call state
99 - AttemptTollFreeCampaignNumber	Cannot release TollFree number with a Campaign
100 - TFNNeedsCampaignId	TollFree numbers must have a campaignId to send SMS
101 - InvalidNumberState	Given number is in a invalid state.
102 - CampaignAssignmentFailed	Cannot assign number to 10DLC campaign.
103 - MMSNotEnabledAccount	Account does not have MMS capabilities enabled
104 - MMSNotEnabledNumber	Phone Number does not have MMS capabilities enabled
105 - MMSNonShortcode	Phone Number is not a supported MMS shortcode
106 - ConcurrentExportLimitReached	Maximum number of concurrent export jobs reached. Please contact support if you require a larger limit.
107 - TooManyRequests	Too many requests have been made for this resource recently.
108 - ResourceConflict	Request conflicts with another resource
109 - FeatureNotEnabledAccount	Account does not have access to this feature, please contact support