API StatusSupportLog In

List Queue Members

Suggest Edits
1600

👍

You're ready for this tutorial if you've got the following:

A FreeClimb account
A registered application
A configured FreeClimb Number
Your tools and language installed


Node.js

Using the FreeClimb SDK, invoke an asynchronous request for all Queue members associated with a given queueId (queueId not given for this example). Successful invocation of the get method returns the first page of Queue Members. Iteration through the entire list of Queue members uses the nextPageUri.

Create your package.json file and save in the root directory of your project:

{
  "name": "node-list-members-tutorial",
  "version": "1.0.0",
  "dependencies": {
    "@freeclimb/sdk": "^1.0.0",
    "dotenv": "^8.1.0"
  }
}

Install the package by running the following in the command line/terminal:

yarn install

Example code:

require('dotenv').config()
const freeclimbSDK = require('@freeclimb/sdk')
 
const accountId = process.env.ACCOUNT_ID
const apiKey = process.env.API_KEY
// your FreeClimb API credentials (available in the Dashboard) - be sure to set up environment variables to store these values
const freeclimb = freeclimbSDK(accountId, apiKey)

getMembers(queueId).then(members => {
  // Use queue members
}).catch(err => {
  // Catch Errors
})
 
async function getMembers(queueId) {
  // Create array to store all members
  const members = []
  // Invoke GET method to retrieve initial list of members information
  const first = await freeclimb.api.queues.members(queueId).getList()
  members.push(...first.queueMembers)
  // Get Uri for next page
  let nextPageUri = first.nextPageUri
  // Retrieve entire members list
  while (nextPageUri) {
    const nextPage = await freeclimb.api.queues.members(queueId).getNextPage(nextPageUri)
    members.push(...nextPage.queueMembers)
    nextPageUri = nextPage.nextPageUri
  }
  return members
}

Java

After successfully creating the FreeClimbClient, invoke QueuesRequester to send a synchronous request for all Queue members associated with a given queueId. Successful invocation of the get method returns the QueueMemberList object allows for sequential iteration through the entire list of Queue members.

Create your build.gradle file and save it to the root directory in your project:

/*
 * This file was generated by the Gradle 'init' task.
 *
 * This is a general purpose Gradle build.
 * Learn how to create Gradle builds at https://guides.gradle.org/creating-new-gradle-builds
 */

buildscript {
    repositories {
        mavenCentral()
        maven { url 'https://jitpack.io' }
    }
  //Add the dependency
    dependencies {
        classpath "org.springframework.boot:spring-boot-gradle-plugin:2.1.6.RELEASE"
    }
}

apply plugin: 'java'
apply plugin: 'eclipse'
apply plugin: 'idea'
apply plugin: 'org.springframework.boot'
apply plugin: 'io.spring.dependency-management'

bootJar {
    baseName = 'gs-spring-boot'
    version =  '0.1.0'
}

repositories {
    mavenCentral()
    maven { url 'https://jitpack.io' }
}

sourceCompatibility = 1.8
targetCompatibility = 1.8

dependencies {
    compile "org.springframework.boot:spring-boot-starter-web"
    testCompile "junit:junit"
    compile 'com.github.FreeClimbAPI:FreeClimb-Java-SDK:3.0.0'
}

sourceSets {
    main {
        java {
            srcDirs = ['src'] // changed line
        }
    }
}

Build the file by running the following in your terminal/command line:

gradle build

Example code:

import com.vailsys.freeclimb.api.FreeClimbClient;
import com.vailsys.freeclimb.api.FreeClimbException;
import com.vailsys.freeclimb.api.queue.member.Member;
import com.vailsys.freeclimb.api.queue.member.MemberList;
 
import java.util.ArrayList;

public ArrayList listQueueMembers(String queueId) {
    try {
        // Create FreeClimbClient object
        // accountId & apiKey can be found under API credentials on the FreeClimb Dashboard
        FreeClimbClient client = new FreeClimbClient(accountId, apiKey);
         
        //Invoke get method to retrieve initial list of queue member information
        MemberList memberList = client.queues.getMembersRequester(queueId).get();
 
        //Check if the list is empty by checking the total size
        if(memberList.getTotalSize() > 0){
            //retrieve all queue member information from the server
            while(memberList.getLocalSize() < memberList.getTotalSize()){
                memberList.loadNextPage();
            }
 
            //Create a list of the queue members
            ArrayList<Member> list = memberList.export();
 
            // Loop through the list to process queue member information
            for(Member member : list){
                //Do some processing
            }
            return list;
        }
    }
    catch(FreeClimbException pe) {
        System.out.println(pe.getMessage());
    }
 
    return null;
}

C#

After successfully creating the FreeClimbClient, invoke getQueuesRequester to send a synchronous request for all Queue members associated with a given queueId. Successful invocation of the get method returns the QueueMemberList object allows for sequential iteration through the entire list of Queue members.

Example code:

// Create FreeClimbClient object
// Your account ID & api key can be found under API credentials on the FreeClimb Dashboard
string queueId = "";
// Create FreeClimbClient object
FreeClimbClient client = new FreeClimbClient (getFreeClimbAccountId (),
                                              getFreeClimbApiKey ());

// Invoke getMembers method to retrieve initial list of queue member information
QueueMemberList queueMemberList = client.getQueuesRequester.getMembers (queueId);

// Check if list is empty by checking total size of the list
if (queueMemberList.getTotalSize > 0) {
  // retrieve all queue member information from server
  while (queueMemberList.getLocalSize < queueMemberList.getTotalSize) {
    queueMemberList.loadNextPage ();
  }

  // Convert current pages queue information to a linked list
  LinkedList<IFreeClimbCommon> commonList = queueMemberList.export ();

  // Loop through linked list to process queue member information
  foreach (IFreeClimbCommon element in commonList) {
    // Cast each element to the QueueMember element for processing
    QueueMember queueMember = element as QueueMember;
    Console.WriteLine (queueMember.getCallId);
  }
} else {
  Console.WriteLine ("No Members in queue");
}

Updated 4 months ago