Queues are the primary means of keeping callers waiting. A Queue is an object to hold callers until they can be provided the service they seek. Queues can be created ahead of time and are deleted automatically when they change state from populated to empty.
Resource properties
| uri | string | URI for this resource, relative to the API base URL. |
| dateCreated | string date-time | Date that this resource was created (GMT), in RFC 1123 format (e.g., Mon, 15 Jun 2009 20:45:30 GMT). |
| dateUpdated | string date-time | Date that this resource was last updated (GMT), in RFC 1123 format (e.g., Mon, 15 Jun 2009 20:45:30 GMT). |
| dateCreatedISO | string date-time | Date that this resource was created (UTC) in RFC3339 format (e.g., 2024-10-09T15:05:03.358Z). |
| dateUpdatedISO | string date-time | Date that this resource was last updated (UTC) in RFC3339 format (e.g., 2024-10-09T15:05:03.358Z). |
| revision | integer | Revision count for the resource. Count is set to 1 on creation and is incremented every time it is updated. |
| accountId | string | ID of the account that created this Queue. |
| queueId | string | A string that uniquely identifies this Queue resource. |
| alias | string | A description for this Queue. |
| currentSize | integer | Count of Calls currently in the Queue. |
| maxSize | integer | The maximum number of Calls permitted in the Queue. Default is 100. Maximum is 1000. |
| averageQueueRemovalTime | integer | The average amount of time (in seconds) for a call to be removed from the queue. |
| subresourceUris | object | List of subresources for this Queue (which includes Queue members). |
