dequeue

requestType

string

Context or reason why this request is being made. Will be dequeue - A queued call has been dequeued and the actionUrl of the corresponding Enqueue action is being invoked.

callId

string

Unique ID for this call, generated by FreeClimb.

accountId

string

Account ID associated with the your account.

from

string

Phone number of the party that initiated the Call (in E.164 format).

to

string

Phone number provisioned to you and to which this Call is directed (in E.164 format).

callStatus

string

Descriptive status for the call. Valid values are:
•ringing - Call is currently ringing.
•inProgress - Call was answered and is currently in progress (not queued, not in conference).
•completed - Call ended normally.
•busy - Caller received a busy signal.
•failed - Call could not be completed as dialed, most likely because the phone number was non-existent.
•noAnswer - Call ended without being answered.
•canceled - Call was canceled via the REST API while queued or ringing.

direction

string

String describing the direction of the call – inbound for inbound calls, outbound for calls initiated via the REST API, or outboundDial for calls initiated by the OutDial command.

conferenceId

string

This is only populated if request pertains to a Conference. Otherwise, it is set to null.

queueId

string

ID of the Queue. This is only populated if the call was actually enqueued.

queueResult

string

The final result of the enqueued Call. Valid values are:
•dequeued - Enqueued caller exited the Queue via a Dequeue action (Dequeue command or Queue Members POST REST API).

queueTime

integer

Time (in seconds) the call spent in the Queue. This is only available if the Call was actually enqueued.