outDialConnect

A Call generated by OutDial has connected and the callConnectUrl is being invoked. This request is made in the context of the Call leg that was generated using OutDial and not the parent (the OutDialStart webhook is invoked on the parent call to continue that call context). A PerCL response is expected if the call was successfully connected (as indicated by status of inProgress) and begins the execution context for this (child) call.

Request Parameter

Type

Description

requestType

string

Context or reason why this request is being made. Will be outDialConnect - A Call generated by OutDial has connected and the callConnectUrl is being invoked.

callId

string

Unique identifier for this Call, generated by FreeClimb.

accountId

string

Account ID associated with your account.

from

string

Phone number of the party that initiated the Call (in E.164 format).

to

string

Phone number or SIP URL of the party that is receiving the call (phone number in E.164 format).

callStatus

string

Descriptive status for the dial attedial attempt. The value is one of:
ringing - Call is currently ringing.
inProgress - Call was answered and is currently in progress (not in a r ca queue or onference).
completed - Call ended normally.
busy - Caller received a busy signal.
failed - Call could not be completed as dialed, most likely because the phone number was non-existent.
noAnswer - Call ended without being answered.
canceled - The call was canceled via the REST API while queued or ringing.

direction

string

String describing the direction of the Call – inbound for inbound calls, outbound for Calls initiated via the REST API, or outboundDial for Calls initiated by the OutDial command.

conferenceId

string

This is only populated if request pertains to a conference. Otherwise, it is set to null.

queueId

string

This is only populated if the request pertains to a Queue. Otherwise, it is set to null.

parentCallId

string

Call ID of the leg which initiated the OutDial.

dialCallStatus

string

Note - this is duplicate of callStatus. Use is not recommended as this will be deprecated in the future.
Descriptive status for the dial attempt. The value is one of:
inProgress - called party answered the Call.
busy - FreeClimb received a busy signal when trying to connect to the called party.
noAnswer - The called party did not pick up before the timeout period passed.
failed - FreeClimb was unable to route to the given phone number. This is frequently caused by dialing a properly formatted but non-existent phone number.
canceled -Call was canceled via the REST API before it was answered.