outDialStart

The OutDial command has started and the actionUrl is being invoked. This request is made in the context of the parent call (Call leg that invoked). A PerCL response is expected.

Request ParameterTypeDescription
requestTypestringContext or reason why this request is being made. Will be outDialStart - The OutDial command has started and the actionUrl is being invoked.
callIdstringUnique identifier for this Call, generated by FreeClimb
accountIdstringAccount ID associated with your account.
fromstringPhone number of the party that initiated the Call (in E.164 format).
tostringPhone number provisioned to the customer and to which this Call is directed (in E.164 format).
callStatusstringA descriptive status for the Call. Valid values are:
ringing - Call is currently ringing.
inProgress - Call was answered and is currently in progress (not queued, not in conference).
completed - Call ended normally.
busy - Caller received a busy signal.
failed - Call could not be completed as dialed, most likely because the phone number was non-existent.
noAnswer - Call ended without being answered.
canceled - Call was canceled via the REST API while queued or ringing.
directionstringString describing the direction of the Call – inbound for inbound calls, outbound for Calls initiated via the REST API, or outboundDial for Calls initiated by the OutDial PerCL command.
conferenceIdstringThis is only populated if request pertains to a conference. Otherwise, it is set to null.
queueIdstringThis is only populated if the request pertains to a queue. Otherwise, it is set to null.
dialCallIdstringID of the child call that was generated as a result of the Outdial.
parentCallIdstringID of the Call that created this leg (child call). If this was an inbound call or call created via REST API with no parent, this field will be null.