outDialStart

The OutDial command has started and the actionUrl is being invoked. This request is made in the context of the parent call (Call leg that invoked). A PerCL response is expected.

Request Parameter

Type

Description

requestType

string

Context or reason why this request is being made. Will be outDialStart - The OutDial command has started and the actionUrl is being invoked.

callId

string

Unique identifier for this Call, generated by FreeClimb

accountId

string

Account ID associated with your account.

from

string

Phone number of the party that initiated the Call (in E.164 format).

to

string

Phone number provisioned to the customer and to which this Call is directed (in E.164 format).

callStatus

string

A descriptive status for the Call. Valid values are:
ringing - Call is currently ringing.
inProgress - Call was answered and is currently in progress (not queued, not in conference).
completed - Call ended normally.
busy - Caller received a busy signal.
failed - Call could not be completed as dialed, most likely because the phone number was non-existent.
noAnswer - Call ended without being answered.
canceled - Call was canceled via the REST API while queued or ringing.

direction

string

String describing the direction of the Call – inbound for inbound calls, outbound for Calls initiated via the REST API, or outboundDial for Calls initiated by the OutDial PerCL command.

conferenceId

string

This is only populated if request pertains to a conference. Otherwise, it is set to null.

queueId

string

This is only populated if the request pertains to a queue. Otherwise, it is set to null.

dialCallId

string

ID of the child call that was generated as a result of the Outdial.

parentCallId

string

ID of the Call that created this leg (child call). If this was an inbound call or call created via REST API with no parent, this field will be null.