queueWait

A queued Call is requesting instructions to execute during the wait in the Queue and the corresponding waitUrl is being invoked. A PerCL response is expected.

The following are the only PerCL commands supported in the PerCL script response to a request to the waitUrl:

Play
Say
Pause
GetDigits
Dequeue
Hangup

Request Parameter	Type	Description
requestType	string	Context or reason why this request is being made. Will be `queueWait` - A queued call is requesting instructions to execute during the wait in the queue and the corresponding `waitUrl` is being invoked.
callId	string	Unique ID for this Call, generated by FreeClimb.
accountId	string	Account ID associated with your account.
from	string	Phone number of the party that initiated the Call (in E.164 format).
to	string	Phone number provisioned to the customer and to which this Call is directed (in E.164 format).
callStatus	string	Descriptive status for the call. Valid values are: •`ringing` - Call is currently ringing. •`inProgress` - Call was answered and is currently in progress (not queued, not in conference). •`completed` - Call ended normally. •`busy` - Caller received a busy signal. •`failed` - Call could not be completed as dialed, most likely because the phone number was non-existent. •`noAnswer` - Call ended without being answered. •`canceled` - Call was canceled via the REST API while queued or ringing.
direction	string	String describing the direction of the call – `inbound` for inbound calls, `outbound` for calls initiated via the REST API, or `outboundDial` for calls initiated by the `OutDial` command.
conferenceId	string	This is only populated if request pertains to a Conference. Otherwise, it is set to null.
queueId	string	ID of the Queue the caller is in.
queuePosition	string	Current queue position of the enqueued Call.
queueTime	integer	Time (in seconds) the Call spent in the Queue. This is only available if the Call was actually enqueued.
currentQueueSize	integer	Current number of enqueued Calls in this Queue.