A queued Call is requesting instructions to execute during the wait in the Queue and the corresponding
waitUrl is being invoked. A PerCL response is expected.
The following are the only PerCL commands supported in the PerCL script response to a request to the waitUrl:
Context or reason why this request is being made. Will be
Unique ID for this Call, generated by FreeClimb.
Account ID associated with your account.
Phone number of the party that initiated the Call (in E.164 format).
Phone number provisioned to the customer and to which this Call is directed (in E.164 format).
Descriptive status for the call. Valid values are:
String describing the direction of the call –
This is only populated if request pertains to a Conference. Otherwise, it is set to null.
ID of the Queue the caller is in.
Current queue position of the enqueued Call.
Time (in seconds) the Call spent in the Queue. This is only available if the Call was actually enqueued.
This field is being deprecated and will removed in an upcoming release.
Average amount of time that currently enqueued callers have been in the Queue.
Current number of enqueued Calls in this Queue.